Satellite Tracking:
At B2B, we utilize the QUALCOMM
satellite tracking system to expedite customer routing by monitoring
our fleet of trucks through two-way mobile satellite communications.
QUALCOMM is the world's leading manufacturer of digital wireless communications
products and technologies. Through this system, we dispatch directly
to our drivers, via satellite, all pertinent data related to their deliveries:
directions, weather conditions, pickup and delivery instructions, destination
times for unloading, and other specific customer needs. The drivers
receive this important routing information on a computer monitor installed
in the cab of each truck. They, in turn, can communicate directly with
the dispatcher through a keyboard, responding to any inquiries and updating
the progress toward their delivery destination. Such constant communications
have enabled B2B to maintain excellent records of on-time delivery,
much to the satisfaction of the customer.